SMS Terms & Conditions

Last updated: July 10, 2026 · Version 1.00

Table of Contents

  1. 1. Program Description
  2. 2. How You Opt In
  3. 3. Message Frequency
  4. 4. Message & Data Rates
  5. 5. How to Opt Out
  6. 6. Help & Support
  7. 7. Privacy
  8. 8. Carrier Disclaimer
  9. 9. Changes to These Terms
  10. 10. Contact Information

These SMS Terms & Conditions (the “SMS Terms”) govern the text message (SMS) program operated by Omevi, LLC, a Florida limited liability company doing business as Ardovia (“Ardovia,” “we,” “us,” or “our”). These SMS Terms supplement, and should be read together with, our Terms of Service and Privacy Policy, but your consent to receive text messages is collected separately and is never bundled into, or a condition of, any other agreement.

1. Program Description

The Ardovia Notifications program sends account-related text messages from (844) 747-4949 to Ardovia platform users who have opted in. Message types include:

  • New lead, job, task, and review assignment alerts
  • Schedule and appointment updates (new, changed, or cancelled events)
  • Company announcements posted by your organization
  • Account security messages, including one-time verification codes

These are informational, account-servicing messages. Ardovia does not send marketing or promotional text messages through this program.

2. How You Opt In

You will only receive text messages from this program after you personally opt in through one of the following methods:

  • In-app consent: checking the standalone SMS-notifications consent box in your Ardovia account settings and providing your mobile number; or
  • Two-factor sign-in setup: entering your mobile number when you choose text message as your two-factor authentication method. This sends only one-time verification codes, and only when you request one while signing in.

Consent is collected on its own — it is never pre-checked, never buried in another agreement, and never required to create or use an Ardovia account. If an administrator at your company adds your phone number to your profile, text notifications remain off until you complete one of the opt-in methods above (verification codes are sent only when you yourself request one during sign-in).

3. Message Frequency

Message frequency varies based on your account activity and the notification types you enable — for example, how often leads, tasks, or schedule changes are assigned to you. You can reduce or stop messages at any time (see Section 5).

4. Message & Data Rates

Message and data rates may apply to each text message sent or received, as provided in your mobile carrier plan. Ardovia does not charge for text notifications, but your carrier's standard messaging and data charges apply.

5. How to Opt Out

You can stop receiving text messages at any time by:

  • Replying STOP to any message from (844) 747-4949. You will receive a single confirmation message, after which no further texts will be sent to your number; or
  • Turning off SMS notifications in your Ardovia account settings.

Opting out of notification texts does not affect your ability to use the Ardovia platform. You can opt back in at any time from your account settings.

6. Help & Support

Reply HELP to any message for assistance, email us at support@ardovia.com, or visit ardovia.com/help.

7. Privacy

Your mobile number and SMS opt-in status are used solely to deliver the messages described in these SMS Terms. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third party.

We use Twilio Inc. as our SMS delivery provider, acting on our behalf solely to transmit messages. For full details on how we collect and handle personal information, see our Privacy Policy.

8. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Ardovia.

9. Changes to These Terms

We may update these SMS Terms from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be communicated through the Ardovia platform. Continued participation in the program after changes take effect constitutes acceptance of the revised SMS Terms.

10. Contact Information

For questions about this SMS program, please contact:

  • Legal Entity: Omevi, LLC (d/b/a Ardovia)
  • Email: support@ardovia.com
  • Program Number: (844) 747-4949